For many SMEs the business owner(s) are both the key to success and the source of the highest risk. 61% of SMEs report a high – very high degree of owner reliance. So what are they doing about it?
- Implementing ‘Turnkey’ manuals and systems
- Putting key customers on 12 month contracts
- Introducing new websites and e-commerce platforms
What are you doing, or have done, to reduce owner reliance in your business?
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